eChhawani — Government App Redesign
A civic services app buried pending dues behind fields residents had to remember. Redesigned around recognition, not recall.
View case studyI turn complex user problems into simple, intuitive digital experiences through research, systems thinking, and thoughtful interaction design.
UX Research
Design Systems
Interaction Design
The same three moves on every project — from a government payments app to a healthcare kiosk concept.
Research and user behaviour guide the decisions behind my designs.
I turn complicated workflows into clear, intuitive experiences.
I create patterns and systems that stay consistent as products grow.
Designing clearer experiences for people navigating complex system
A civic services app buried pending dues behind fields residents had to remember. Redesigned around recognition, not recall.
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Self-service healthcare kiosks that put essential OTC products where people already are — not only where pharmacies are.
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I turn complexity into clarity.
I'm a Product Designer with an M.Des in User Experience Design, where I graduated as a University Topper and Gold Medalist. Since then, I've worked inside product teams designing UI/UX for client and in-house products.
I'm particularly drawn to products where the challenge isn't just making something look good, but making complex workflows, information, and decisions feel simple.
My process combines research, interaction design, and systems thinking to understand what people actually need, find where experiences break down, and design solutions that work beyond a single screen.